Support

Stuck on something, or just have a question? We're a small team and we read every message.

Response time
Usually within 1 business day.
Account issues
Email from your account address for fastest help.

Frequently asked

How do I create a recall?
Open Recall and tap the plus button. Add text, attach photos from your library, and optionally drop a location.
Can I edit a recall after saving?
Yes — open any recall and tap edit. Change the text, add or remove images, or update the location any time.
How does search work?
Search looks across your text, image captions, place names, and category tags. Partial words match.
Is my data private?
Yes. Recalls are private to your account, encrypted in transit, and never used for advertising. See our Privacy Policy for the full detail.
How do I delete my account?
Email support@recall.app from the address tied to your account and we'll remove everything within 7 days.

Still need help?

Send us a note with as much detail as you can — what you were doing, what you expected, and what happened instead.

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